Frequently Asked Questions (FAQ)

After the first responders have extinguished the fire, your first priority is to ensure that all of your family members and pets are safe. After everyone has been accounted for, call us immediately to assess your property and begin a restoration plan.

Mold will present itself in dark gray, green, or even black blotches on surfaces. It will likely be raised and textured, unlike mildew, and is typically accompanied by a mildew-like odor.

We strongly advise you to avoid re-entering your home following a fire. Beyond the concerns of smoke inhalation, fire and smoke can weaken a home’s structure substantially, risking collapse.

Mold remediation is the process used to thoroughly remove mold, eliminate odors, sanitize the area, and restore healthy air quality to residential and commercial properties.

Every situation is different. The amount of time it takes to clean fire damage depends on the extent of the damage, how many rooms the fire spread to, and other factors. We’ll clean as quickly and efficiently as we can, which typically requires between a few days to a few weeks to complete the job.

Mold and mildew are in the same family of fungi. The difference is that mold must be professionally remediated to fully remove it from your property, while mildew can simply be wiped away. Mold spreads easily and can be dangerous to your health, so expert assistance is always recommended.

Yes, we have extensive experience working with insurance companies and can help guide you through the claims process. Our team uses industry-standard Xactimate software for transparent pricing that insurance companies recognize and trust, making your claim process smoother and more efficient.

We provide 24/7 emergency response services throughout the Orange County area. Our goal is to arrive on-site as quickly as possible to assess the damage and begin mitigation efforts, because we know that rapid response is critical to preventing further damage to your property.

All of our restoration professionals are IICRC-certified, which means they’ve received specialized training in water damage restoration, mold remediation, fire damage cleanup, and other restoration techniques. We also maintain certifications in areas like mold inspection and RRP Lead Safety to ensure we meet the highest industry standards.

Absolutely. Restoration 1 of Huntington Beach serves both residential homeowners and commercial property owners throughout Orange County. Whether it’s a family home, apartment complex, office building, or retail space, we have the experience and equipment to handle restoration projects of any size.